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Original topic:

I have the artMode but there’s no art store

(Topic created: 03-17-2024 12:23 AM)
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Morrydiarra
Constellation
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QLED and The Frame TVs

Hello, i have a samsung QE6LS03AAUXXC when i enter in art mode i have some free art, but i haven’t art store option. Can i please get some help. 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out @Morrydiarra.  After reviewing the model, it looks to be an international model television. If it's being used in the United States, it may not be compatible with the US stores on television. Here is a link you might find helpful:  http://www.samsung.com/visitcountry 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hi there, Thanks so much for posting about this. I'm sorry, but I am unable to locate your model number. Could you please verify the model number for your Samsung TV? 

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Morrydiarra
Constellation
Options
QLED and The Frame TVs

this is model number : QE65LS03AAUXXC

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out @Morrydiarra.  After reviewing the model, it looks to be an international model television. If it's being used in the United States, it may not be compatible with the US stores on television. Here is a link you might find helpful:  http://www.samsung.com/visitcountry 

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