Lost App Store after 1661.6 update

[GTRO]

85" QN800B

Factory reset and all and still unable to locate. There's a section way att the bottom of the Apps tab to see what I've already download but no store to search and browse. 

This is also preventing me from turning on Developer Mode from the App Store (via Samsung instructions) so I can add Jellyfin.

Any help would be greatly appreciated!

[Samsung_Moderator]

Hi, GTRO. Thanks for being an active Samsung Community member! To access the app store on your Samsung QN800B after the 1661.6 update, press the "Home" button on your remote, then navigate to the "Apps" section within the Smart Hub menu and select "Apps" to open the Samsung App Store.  

Please let us know if this helps!

[GTRO]

Thank you for your response. I'm able to locate Apps within the Smart Hub (next to For You & Live) but after that, there aren't any other "Apps". I do see "Downloaded App" but no where to install a new app.

[Samsung_Moderator]

Here's a link that will show you how to install apps. 

https://www.youtube.com/watch?v=qAwEE7JHEiM

Let us know if this helps!

[donlorton]

I have the same issue as the OP. The video you provided does not help. It doesn’t match the screens after the update. The App Store is nowhere to be found. My model is UN55AU8000FXZA

[GTRO]

The new UI doesn't align with that video. If the App tab next to For You & Live is the 'app store', it's not searchable and there are way more Apps available than what's shown here.

[userlGiRQdBLs0]

I've followed this instruction and it did not help or even make sense.

The issue is, when your on the "Apps", there is no way to SEARCH for applications. There's only categories like Recommended, Try it for Free, etc.

[GTRO]

Any update?

[userlGiRQdBLs0]

I have the same issue with my samsung tv model: UA65UA8000FXZA.

After the 1661 software update, the APP store is nowhere to be found. Or there is no option to SEARCH an application for install or download.

Does Samsung actually know and understand the issue? This is a recent issue after a new software update was installed. Why is Samsung providing a link of a youtube video from 6 years ago that has a different UI than this software update?

[userlGiRQdBLs0]

Update 02-Apr: After my previous post, the SEARCH function under APP is now able to search and install applications. Thank you Samsung!!!