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02-15-2024 04:09 PM (Last edited 02-22-2024 05:05 PM by SamsungCaleb ) in
QLED and The Frame TVsHi All. We have a 65" Q60C (QN65Q60CDFXZA) with firmware 1310. I see a new firmware (1402.2) available. The TV does not auto update the firmware so I must update via USB. When I extract the files after download I get a corrupt file error on the "upgrade.msd" file. Is anyone else experiencing the same issue? Has anyone found a location to download a non-corrupt file? Are there any known issues with this firmware update? Thanks for your time.
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03-24-2024 06:21 PM in
QLED and The Frame TVsI saw 1402.6 and I am running it with no issues. Thanks all for your input. Hope this update works for you.
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02-15-2024 07:14 PM in
QLED and The Frame TVsI'm having the same problem too with the same model tv but smaller size 50". Keep getting the msd file corrupt just like you did. Hopefully they fix this soon. This is getting a little annoying. I tried everything I could, but it always comes down to the same result. This being the upgrade.msd file being corrupted. I really hope they fix this problem soon.
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02-19-2024 06:13 PM in
QLED and The Frame TVsSame is happening for me. I'm thiiiiiiiis close to returning this tv and getting a different brand. Need a fix like yesterday for this
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02-26-2024 09:14 PM in
QLED and The Frame TVsI just experienced exactly the same issue. I have not found any other threads, and the Samsung chatbot was not at all useful
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03-23-2024 03:55 AM (Last edited 03-23-2024 04:01 AM ) in
QLED and The Frame TVs1402.8 is out. I dunno if this was a patch fix for 1402.2 or what, but i'm running it with no issues so far.
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03-23-2024 07:02 AM in
QLED and The Frame TVsI only see 1402.5 on website.
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03-24-2024 06:21 PM in
QLED and The Frame TVsI saw 1402.6 and I am running it with no issues. Thanks all for your input. Hope this update works for you.
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05-22-2024 12:48 PM in
QLED and The Frame TVsHow are you all seeing the 1402.6. All I'm seeing on samsung's website is 1310 still.