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‎07-02-2023 04:41 AM (Last edited ‎07-02-2023 04:42 AM ) in
QLED and The Frame TVsI have several devices connected to the TV: PS5, Xbox, a sound bar and a video player. All are HDMI-CEC enabled, including the TV.
I have "Autorun Smart Hub" enabled and "Autorun Last App" disabled.
The Smart Hub has a box called "Recents" and when I turn on the TV it always focuses on that box. The problem is that if one of the external devices is in " Recents", the TV turns them on even if I am not going to use them and does not turn them off when I turn on another one or another application.
Energetically speaking, this is awful. In my opinion this is a defect that should be corrected.
Is there any way around this (without disabling HDMI-CEC)?
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‎07-05-2023 02:47 PM in
QLED and The Frame TVsHello! Thank you for reaching out! This definitely is strange with this occurring I would recommend also checking out our smart things community at the following link: https://community.smartthings.com/. If this does not help then I would recommend reaching out to your country's community as different countries will have different features and firmware on their TVs. You can use the link below to find your community support page.
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‎07-02-2023 11:48 PM in
QLED and The Frame TVs- Mark as New
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‎07-04-2023 04:21 AM in
QLED and The Frame TVsNo, this does not solve it. In this case, it turns on and directly displays the last used device or application.
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‎07-05-2023 02:47 PM in
QLED and The Frame TVsHello! Thank you for reaching out! This definitely is strange with this occurring I would recommend also checking out our smart things community at the following link: https://community.smartthings.com/. If this does not help then I would recommend reaching out to your country's community as different countries will have different features and firmware on their TVs. You can use the link below to find your community support page.