QLED and The Frame TVs
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I cannot stream anything from my phone (iPhone 12, iOS 16.6.1), or my computer (Mac Studio, macOS 14.0), to my Samsung Q90 TV (late 2020) using the... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your TV not playing the fi... View Post |
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I have owned this TV for a few years. I was watching TV with my family and the screen began to fall off the television. My two young children and... View Post
Samsung_Moderator
Hello there! We're so sorry to hear about this situation with your television, and definitely unders... View Post |
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Our remote for the Frame TV started needing to be charged frequently, and now it won’t charge at all. Is there a way to replace the battery?... View Post
Samsung_Moderator
Hey, thank you for reaching out to us for assistance. There are certain model remotes that allow you... View Post |
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Hello, ive got a Samsung GQ75Q900RGT 8k TV (2018) and a Samsung Odyssey OLED Monitor (2023). Now everytime i press the on/off button on my TV... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If your TV and monitor are close together and using our universal... View Post |
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I am having trouble with Samsung TV Plus coming up every single time I switch my input to my Xbox series x. I was able to simply press my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with the app popping up. I would... View Post |
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I would like to know how to enable the tv speaker and bluetooth headphones at the same time. View Post
Samsung_Moderator
Thank you for bringing up this important inquiry about your TV. After further research, it looks lik... View Post |
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Is there a way to play Spotify on the TV when in Art Mode? Have the TV connected to my stereo and when it goes into Art Mode it shuts off the... View Post 
JBTechfanatic
Just connect your phone via Bluetooth to The Frame, and then once it connects you’ll see an option f... View Post |
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So when I power up tv after its been off for a long while, ie overnight. It opens then shuts down. Second time I power up it opens and is on. If I... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hi Everyone does Anyone know if the 75" QN90C TV will get a Firmware update for Google Voice Assistants? View Post
JBTechfanatic
On this model Alexa is built in. You can use any Google devices to control and you can use Samsung s... View Post |
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Hi Everyone I own the PANASONIC DP-UB820 4K Blu-ray player and last week when I Set my PANASONIC DP-UB820 4K settings to 4K instead of Auto and I... View Post
JBTechfanatic
Depending upon what the outsource is outputting the tv will give you all options available. If there... View Post |
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Does anyone know a fix for error code 60004 on the Frame TV? It pertains to the screen saver, I can access the apps/programming but the... View Post 
user_ams007
The error message is not related to your network settings, please try Go into art mode settings, tur... View Post |
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I don’t know the PIN number to renew frame picture subscription View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to use your ... View Post |
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within the last couple of days my TV (a 65" QLED) has been changing the input from where I have it to my HDMI input which is my ARC Speaker... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be furstratgin wiith your TV swithcing inputs ... View Post |
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As many others have posted, the 1503 update or whatever version came out in June/July 2023 has broken so many features on the frame. HDMI CEC... View Post 
userNbzHhjAe7v
they were totally useless during my calls. They just stick to the script. claim they never heard of ... View Post |
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Cc stops working, says it's on, must unplug tv to get it working again. May work day or 2 then must unplug again. View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I completely understand your concerns with the clos... View Post |
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I haven’t changed the art on my Frame for a bit so I decided to look for some new art. I can see the few suggested collections when initially... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with not being able to use the a... View Post |
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Hello, Suddenly this TV will no longer turn on. I've unplugged it for 2 minutes which used to fix it - but it will no longer turn on. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustreagin with your TV not powering on. I... View Post |
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On Sunday Steelers football is not being shown in Northwest Pennsylvania. In a previous game I was able to watch the game game on my Samsung... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's definitely strange that you cannot connect now. Windows be... View Post |
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Both of my Roku TVs (Insignia and TCL) allow me to pause, rewind, and fast forward live OTA tv. I don't see this feature in my brand new S90C.... View Post
user_ams007
Unfortunately you can only Stop, Record and change the previous channels when you Samsung tv is Conn... View Post |
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So the above referenced TV suddenly started having audio sync problems. This TV has no soundbar-this issue is with the onboard sound. ... View Post
Samsung_Moderator
Hello! Thank you so much for posting about this. I certainly understand your concerns about the TV h... View Post |
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Strange that my post on July 31, 2023 was archived with no answer.So? Where is eScapes? Why can't I watch it on my Samsung QLED TV... View Post
Samsung_Moderator
Typically, when a channel or app is no longer available on our TVs, it's no longer offered per the d... View Post |
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I recently moved into a new house that has a conduit for tv cable but it doesn’t fit the one connect cable. We have our heart set on purchasing the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If none of the information from the previous users did not help, ... View Post |
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Hello, We have our Frame hung with the mount that came with the tv and it is burning our wall. We have a line of discoloration up from the tv and a... View Post
Samsung_Moderator
Oh no! I hope everything is okay! I would recommend trying the information @JBTechfanatic said, and ... View Post |
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We bought the tv a little over a year ago so it's no longer under warranty. Recently it became stuck in a loop turning on and off. We've... View Post
Samsung_Moderator
Hey there, and thank you for reaching out to the Samsung Community regarding the television. I recom... View Post |
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