Original topic:

Samsung QN75Q8 Flashlighting

(Topic created: 09-25-2021 11:13 PM)
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lllsondowlll
Constellation
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QLED and The Frame TVs

I just purchased this TV a few days ago and I just noticed today on a completely black image on all sources / apps the bottom of the screen is Flashlighting, is this normal for this model or do I need a repair?

IMG_20210926_010052.jpg

IMG_20210926_010003.jpg

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SamsungLK
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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1 Reply
Solution
SamsungLK
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link:

https://www.samsung.com/us/support/troubleshooting/TSG01202526/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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