JUMP TO SOLUTION Solved

Original topic:

Samsung The Frame - cannot purchase art

(Topic created: 05-05-2024 11:58 PM)
784 Views
jillner
Constellation
Options
QLED and The Frame TVs

Dear Support Team,

I am unable to purchase art for my samsung frame - it keeps saying that I have to change the PIN...which I did. The error message still pops up, even though I have changed the pin. When I try to enter my credit card details / paypal, it just keeps loading and loading.

Not sure what to do at this point - I've seen many other posts like this.

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs
I would suggest contacting Samsung support for help with this issue they should be able to help
https://www.samsung.com/us/support/contact/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


View solution in context

0 Likes
Reply
1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs
I would suggest contacting Samsung support for help with this issue they should be able to help
https://www.samsung.com/us/support/contact/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


0 Likes
Reply