Original topic:

Screen fell onto cabinet below

(Topic created: 11-06-2024 06:06 PM)
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C24
Constellation
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QLED and The Frame TVs

Screen. On front fell down from top onto cabinet below .

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Samsung_Moderator
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Community Manager
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QLED and The Frame TVs

Hello! Thank you for reaching out! This is something that will require service. With this occurring I would recommend calling in directly at 1-800-726-7864. Or if you prefer you can also send us a private message with your full model and serial number and pictures of the TV.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! This is something that will require service. With this occurring I would recommend calling in directly at 1-800-726-7864. Or if you prefer you can also send us a private message with your full model and serial number and pictures of the TV.