Original topic:

Soft reset stopped working

(Topic created: 06-05-2024 01:15 AM)
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guntavolav
Constellation
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QLED and The Frame TVs

The soft reset on my tv stopped working. Now whenever I hold the power button, it just shuts off, and I have to push the power button again to turn it on.

Nothing changes while the tv is off. The app that froze is still frozen; when the screen spontaneously zooms, it is still zoomed when I turn the tv back on.

I don't like doing hard resets for every little glitch (and Samsung has a more than a few), and I was hoping someone out there might know a way to get the soft reset working again.

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