Original topic:

Apple TV doesn't turn on The Frame TV

(Topic created: yesterday)
62 Views
helpmeframe123
Astronaut
Options
QLED and The Frame TVs

Hello

I recently purchased a Frame TV (model QA55LS03DAWXXY running firmware version 1201) and an 4k Apple TV (running tvOS 18.1).

There are two issues I'm having:

1. I can't turn on the Frame TV with Apple TV as CEC after its been of for a few minutes. If I turn The Frame off with the Apple TV remote then I can immediately switch it on again with the Apple TV remote. The issue I'm having only occurs after The Frame has been off for 5 or so minutes

2. I can't access art mode with the Apple TV as CEC.

Is this a reported bug? If it is, can I follow the status of the ticket somewhere?

Thanks

0 Likes
0 Replies