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Original topic:

Tik Tock showing under the recommendation tab Smart TV Q7

(Topic created: 09-30-2023 05:34 PM)
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userYEeYXZlfeZ
Asteroid
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QLED and The Frame TVs

I would like Samson to permanently remove TikTok from my TV. The reason being is that app does not need to be installed on the Smart TV for it to track every keystroke that's on my wireless network no matter if there's a TikTok installed on any device or not I want it gone permanently We should have an option to take it off my TV I want it gone

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello, Welcome to the Community. We understand your concerns with wanting an unwanted app removed.

This link provides information on managing the apps on the TV. https://www.samsung.com/ca/support/tv-audio-video/tv-manage-apps/

Once an app is removed, it no longer can access your device. Recommended apps are similar to advertisements and do not affect the TV or network.

If you would like to take extra precautions, you can reset the SmartHub and TV and then download only the apps you want on the TV. https://www.samsung.com/us/support/answer/ANS00077524/

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3 Replies
Shadowfalx
Nebula
Options
QLED and The Frame TVs
How does it being installed on your TV (if it even is installed) track every keystroke on your network? That's not how networks work.
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userYEeYXZlfeZ
Asteroid
Options
QLED and The Frame TVs

Someone had a podcast dedicated to reading all of the terms of service of TikTok and yes tick Tock was installed on my Smart TV and I uninstalled it

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello, Welcome to the Community. We understand your concerns with wanting an unwanted app removed.

This link provides information on managing the apps on the TV. https://www.samsung.com/ca/support/tv-audio-video/tv-manage-apps/

Once an app is removed, it no longer can access your device. Recommended apps are similar to advertisements and do not affect the TV or network.

If you would like to take extra precautions, you can reset the SmartHub and TV and then download only the apps you want on the TV. https://www.samsung.com/us/support/answer/ANS00077524/