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Original topic:

Trouble connecting Nintendo Switch to QN85A TV

(Topic created: 07-09-2022 08:41 PM)
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userIANzt7moIo
Constellation
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QLED and The Frame TVs

TV isn't recognizing the Switch when it's plugged into the hdmi port.  tried everything i've found on the internet so far.  anyone else have this problem?

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! I understand how this can be frustrating with your TV not recognizing your switch. I see that you have tried some troubleshooting and just want to make sure you have tried the following.

 

https://www.samsung.com/us/support/troubleshooting/TSG01208751/

 

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email. 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! I understand how this can be frustrating with your TV not recognizing your switch. I see that you have tried some troubleshooting and just want to make sure you have tried the following.

 

https://www.samsung.com/us/support/troubleshooting/TSG01208751/

 

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email. 

Send a message on Facebook

Send Message on Twitter

Send Message to Moderator

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location