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Original topic:

wont let me uninstall built in app on Smart TV apps

(Topic created: 06-18-2024 03:24 PM)
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RyanSr
Galaxy
Options
QLED and The Frame TVs

I have the Samsung Q60BA 75 inch TV, I like the TV but oddly there are built in apps that the TV will not let me uninstall. The software version is 1622 and it says that it's the latest. PBS kids, peacock, sling, Alexa, Samsung health, bixby, TikTok, tubi, google meet & internet browser are all apps I cannot delete. The browser & bixby I can understand. There are also apps that I can delete but keep reinstalling themselves. Luna, utomik, and a few others that I'm forgetting as I just deleted them again. I'm sure in a few days they will be back. Is there any way to remove unneeded apps? Trying to clear some memory space. There's 16 apps I have installed and 11 I don't want, plus there's the e-manual and Knox security center app. Crazy part is the TV will let me uninstall Knox but not the crappy apps that are useless. Downside is the TV will automatically install about 5 or 6 apps that I have deleted a few times. 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! I completely understand your frustrations with the built-in apps. I recommend reaching out to our Remote Management department directly at 1(800)-726-7864. They will be able to further assist. 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! I completely understand your frustrations with the built-in apps. I recommend reaching out to our Remote Management department directly at 1(800)-726-7864. They will be able to further assist.