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Neo Qled QN90A green line issues

(Topic created: 11-02-2021 03:23 PM)
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userF9OydkXdGO
Constellation
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QLED and The Frame TVs

Just un boxed my new Neo Q Led Qn90A 65” and right away a green line on the bottom and right side of the tv appeared, I’m assumeing return it to Best Buy..? 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

Thank you for reaching out, yes I would recommend returning for an exchange/refund for this especially if this is occurring on all sources, as that would be something that would require service.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

Thank you for reaching out, yes I would recommend returning for an exchange/refund for this especially if this is occurring on all sources, as that would be something that would require service.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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