TV has pink hue on certain inputs

[Ncsurob]

I got a Samsung QN900 and it was working fine until I turned it on this morning.  I have everything running thru my receiver with only 1-HDMI cord running to the TV.  Two of the sources (Roku/Chromecast) create a pink hue when displaying content.  Two others (DirecTV and Nintendo Switch) do not.  I verified that it is a TV issue by plugging in the cord going into the TV into another TV and the pink hue was gone when viewing Roku/Chromecast.  I attempted to use different HDMI inputs in the back of the TV with no impact.  Any ideas?

[MsBri1 · Accepted solution]

Hello, I apologize for the issue reported with the display having the pink hue and will assist as best as possible. Does this appear during a picture test? I know you stated it worked on another television however have you tried a different HDMI cable on the television to ensure it is not detecting a faulty connection? If the discoloration appears during the picture test the next suggestion would be to have the television serviced by a technician and you can send the full model code and serial number in a private message for review of service options available. https://bit.ly/3p4UuiW

[Big65]

Plug the roku and chrome cast directly into the TV so as to bypass the receiver. This will rule out the receiver, swap cables to rule it out as well.

[Diaboyos]

It's the receiver. I have the same issue with my receiver and the Shield. What receiver are you using? Is it 4K compatible? If I plug the Shield directly into the TV it's not pink but if I go though the receiver it is pink but that's because my receiver isn't 4K compatible.

[bamaboy1961]

Mine is doing the same thing