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Trouble connecting Nintendo Switch to QN85A TV

(Topic created: 07-09-2022 08:41 PM)
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userIANzt7moIo
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QLED and The Frame

TV isn't recognizing the Switch when it's plugged into the hdmi port.  tried everything i've found on the internet so far.  anyone else have this problem?

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Samsung_Moderator
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QLED and The Frame

Hello! I understand how this can be frustrating with your TV not recognizing your switch. I see that you have tried some troubleshooting and just want to make sure you have tried the following.

 

https://www.samsung.com/us/support/troubleshooting/TSG01208751/

 

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email. 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location

 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! I understand how this can be frustrating with your TV not recognizing your switch. I see that you have tried some troubleshooting and just want to make sure you have tried the following.

 

https://www.samsung.com/us/support/troubleshooting/TSG01208751/

 

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email. 

Send a message on Facebook

Send Message on Twitter

Send Message to Moderator

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

http://www.samsung.com/us/support/service/location