Air source Heat Pump AE080CXYBEK connection issues

[PAD04]

I have an air source heat pump AE080CXYBEK and have connected the Wi-fi kit supplied. This is set up via Smart Things but: 

It requires a QR code scan - there isn't one.

The alternative connection requires an on screen verification to be clicked - there isn't one.

There is 'an easy connection' to the phone as an alternative but that requires a password to be entered - there isn't one.

Anyone know a way of connecting, this ought to be straightforward but clearly isn't? 

[Samsung_Moderator]

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

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