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Camera connectivity issues (error at Samsung cloud phase)

(Topic created: 07-09-2022 06:48 AM)
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userPE961qxhzB
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Samsung Apps and Services

Hello, 

 
I have been trying to connect my smart camera to my phone but it keeps giving me errors. 
I did have it set up to my phone once but now I had to try to redo it but it's not helping as it keeps showing me error when Its in the registerstion to Samsung cloud phase.
 
Does anybody else face this issue?
 
Thank you
 
 

 

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Samsung_Moderator
Community Manager
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand your frustration with your cameras not pairing to the Samsung cloud. I would recommend reaching out to our SmartThings team directly phone or e-mail at 1-866-813-2404 and support@smartthings.com.

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand your frustration with your cameras not pairing to the Samsung cloud. I would recommend reaching out to our SmartThings team directly phone or e-mail at 1-866-813-2404 and support@smartthings.com.

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