Original topic:

Blocking numbers in Phone APP-WHY so many steps?

(Topic created: Friday)
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dpdalton
Asteroid
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Unwanted callers are a huge problem and Samsung's Phone App makes blocking numbers more difficult than it sboulx/could. 

Why does the Phone App STILL make it so difficult to block a phone number from the "Recents" screen?  In particular, WHY does it require SO MANY steps to accomplish Blocking a number? 

Essentially, "Blocking a phone number" remains a "hidden feature" in Samsung's Phone App.  I don't need to block a call every day, but nothing visible at the "Recents" screen even suggests how to do it.  So I usually don't remember "how" and end up having to Google the topic to be reminded. 

This time, after being reminded of "how to do it" and returning to the "Recents" screen, I counted at least EIGHT STEPS to get a number blocked & get all the way back to the "Recents" screen.  Having to do all that to block a single caller seems totally unnecessary & such a waste of time imposed by the App on the User!  

Particularly in today's "malicious caller" environment, once at the "Recents" screen, how to block a number should be no less obvious - and should not require any more steps to "get to" - than the existing "two click process" the Phone App already provides for getting to "Add to Contacts" or "Add tag".   

Is there any legitimate reason for keeping the number blocking process both so obscure and so complicated to accomplish?  

3 Replies
salsakupo
Cosmic Ray
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Yeah I downloaded Google phone for calls, i was finding little steps like this that I didn't like. What really made me change to Google phone app was being able to set my self to mute before the other caller even picks up. Sometimes I have a loud background and would rather be muted while I call to get situated.
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realaud
Honored Contributor
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It doesn't take that many steps.  You tap the number and then it comes up with "block this number".  Calls that are not tagged as potential spam you have to tap the number, then tap the info circle on the right and then choose block number at the bottom of the screen.

Screenshot_20250307_181334_Phone.jpg

meself
Honored Contributor
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Not sure what 8 steps you claim it's very easy to do
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