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‎10-17-2020 12:31 AM (Last edited ‎02-19-2021 03:08 PM by SamsungJoJo ) in
Samsung Apps and ServicesI can't seem to download the Dex app on my mac. I've tried clicking on this link (https://www.samsung.com/us/explore/dex/) but it just won't load. Has this been resolved?
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‎10-17-2020 01:15 AM (Last edited ‎10-17-2020 01:17 AM ) in
Samsung Apps and ServicesTry copying and pasting the download URL directly in your browser. Clicking on that link doesn't seem to work but pasting the link into the browser and hitting return does work for me.
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‎10-17-2020 01:15 AM (Last edited ‎10-17-2020 01:17 AM ) in
Samsung Apps and ServicesTry copying and pasting the download URL directly in your browser. Clicking on that link doesn't seem to work but pasting the link into the browser and hitting return does work for me.
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‎10-17-2020 07:35 AM in
Samsung Apps and ServicesThank you. It worked.
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‎02-19-2021 12:08 PM in
Samsung Apps and ServicesI tried downloading this on my Mac and pasted the link on safari. And it still did not work or download. How were you able to bypass this?
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‎02-19-2021 02:17 PM (Last edited ‎02-19-2021 02:18 PM ) in
Samsung Apps and ServicesIf you click on the link https://www.samsung.com/us/explore/dex/ and click on the button for the Mac version of Dex it will open a window to download the Dex app.
If you click on the link https://www.samsung.com/global/download/SamsungDeXMac it should directly open a window to download the Dex app.
I tried them both in Chrome on my Mac and they worked as expected. Safari took a really long time but also downloaded the file.
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‎02-19-2021 03:09 PM in
Samsung Apps and ServicesAn Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!