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Original topic:

Candy rain 2 game not saving

(Topic created: 08-30-2023 02:46 PM)
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All4dom
Nebula
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Samsung Apps and Services
I am having an issue when I play the above game its nit saving my progress. When I try to.report it from app I get an error.
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VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
Samsung doesn't have anything to do with the game, so they won't be able to help. Try emailing the company through their "Contact us" form.

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7 Replies
All4dom
Nebula
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Samsung Apps and Services
Who would that be? I know the games are instant & I may be wrong but aren't they cloud based. I can't even send an error report
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All4dom
Nebula
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Samsung Apps and Services
I didn't download it. It was pre-installed on phone in the games app
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All4dom
Nebula
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Samsung Apps and Services
It is game launcher....sorry was a brain freeze. Candy rain is not listed in the apps. It's a part of these games that are called instant games.... no downloads
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All4dom
Nebula
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Samsung Apps and Services
I tried reporting the issue on its website but it only list 3 games in the drop down. Menu. I'll try & email samaung & see if the can do anything. I enjoyed playing the game so it stinks I have to wait
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Solution
VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
Samsung doesn't have anything to do with the game, so they won't be able to help. Try emailing the company through their "Contact us" form.
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All4dom
Nebula
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Samsung Apps and Services
I'll give that a shot. Thanks.
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All4dom
Nebula
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Samsung Apps and Services
I hope so too & thanks for your help.
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