JUMP TO SOLUTION Solved

Original topic:

Cannot open the shop app using Samsung Dex

(Topic created: 06-19-2021 02:09 PM)
Boogie1991
Astronaut
Options
Samsung Apps and Services

This is for Samsung! So i use Samsung Dex everday all day. im homeles an i live in my car. So i have this issue on why i cnt open the Samsung Shop App! like really Samsung!!!

 

1 Solution


Accepted Solutions
Solution
bill-e
Samsung Care Ambassador
Options
Samsung Apps and Services

The Shop Samsung app is not compatible with DeX.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)

View solution in context

4 Replies
Options
Samsung Apps and Services
Have you tried updating the shop app?
0 Likes
Reply
Boogie1991
Astronaut
Options
Samsung Apps and Services
yea evetything is updated
0 Likes
Reply
Options
Samsung Apps and Services
Then I guess the only option is to refer to the comment made by @bill-e.
0 Likes
Reply
Solution
bill-e
Samsung Care Ambassador
Options
Samsung Apps and Services

The Shop Samsung app is not compatible with DeX.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)

View solution in context