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Original topic:

Clock timer wont dismiss from lock screen

(Topic created: 04-30-2019 09:14 AM)
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Gordol
Astronaut
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Samsung Apps and Services

The timer function of the Samsung Clock app won't dismiss the alarm from the lock screen. The alarm sounds, and the options of snooze and dismiss show, but don't do anything. I have to unlock the phone to silence the alarm.

The Google clock app has no such issue.

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GaryB82
Epic Samsung Care Ambassador
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Samsung Apps and Services

Are you tapping the dismiss button if you are you need to touch the dismiss and slide


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userzwq2cizZo5
Constellation
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Samsung Apps and Services

Tap/slide is controlled in Settings-Accessibility menu. Should have said that. 

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Gordol
Astronaut
Options
Samsung Apps and Services

Well, that was not actually intuitive. There was no indication to slide it, just a button.

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GaryB82
Epic Samsung Care Ambassador
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Samsung Apps and Services

Yeah I know It needed something to say swipe  think how confusing it would be without anyone helping 


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