JUMP TO SOLUTION Solved

Original topic:

Completion of payment in installments

(Topic created: Friday)
106 Views
Kilozva
Asteroid
Options
I finished paying my phone in installments a while ago and I would like to change companies. As everyone knows, when you buy a phone from a phone company, the phone comes with something like an operating system extension that makes the phone the company's phone and not yours. I would like to know if I can remove that from my phone or if I have to change it
0 Likes
4 Replies
meself
Honored Contributor
Options
Little confused by the way you put the inquiry but if you own the phone you can port out to another provider just need account number pin and sometimes port out pin depending on carrier but before that you will need to unlock the phone
0 Likes
Kilozva
Asteroid
Options
Thanks
0 Likes
Solution
LongHiker
Galactic Samsung Care Ambassador
Options

@Kilozva If you bought a device from a carrier, it is probably locked to that carrier. Since you have paid it off, your carrier can provide the instructions for carrier unlocking your device. 

0 Likes
Kilozva
Asteroid
Options
Thank you