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Original topic:

Detailed Pop up Notification not working

(Topic created: 08-17-2023 05:26 AM)
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UserTimBo
Comet
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Samsung Apps and Services
On my S23U and Tab S9+ I set the pop up notification to detailed view but when I receive a notification, nothing shows. Others have also mentioned this. Any way to fix it?

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UserTimBo
Comet
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Samsung Apps and Services
Figured it out. You have to to turn off floating notifications. That sucks

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17 Replies
TheGalaxy
Sun
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Samsung Apps and Services
Wipe cache partition
UserTimBo
Comet
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Samsung Apps and Services
Where specifically and did this work for you?
TheGalaxy
Sun
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Samsung Apps and Services
I don't have this issue.
It's in the recovery option at boot
VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
Hey there, did you still need help?
UserTimBo
Comet
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Samsung Apps and Services
Yes. Wiping the cache did nothing. The phone just blinks when I get a notification but does not display details.
VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
Go to Settings>Apps>three dots top right>Special access>Turn screen on (very bottom). Do the apps you want have this permission enabled?
UserTimBo
Comet
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Samsung Apps and Services
Yes. It's on for everything
VerbumVeritum
Legendary Samsung Care Ambassador
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Samsung Apps and Services
And this occurs with all notifications, correct? Even texts? Does this continue to happen when the device is placed into Safe Mode? This disables all 3rd party apps. From the power menu, press + hold Power down on the screen until you see the option for Safe Mode appear. If notifications come through fine in Safe Mode, then a 3rd party app is causing your issue.
UserTimBo
Comet
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Samsung Apps and Services
That didn't work either. Same on my tablet. You have it working?