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Error logging into Smart Things on iPhone 11

(Topic created: 12-07-2022 11:35 AM)
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ramblin12
Constellation
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Samsung Apps and Services

I have downloaded the Smart Things app to my iphone11 running iOS16.1.1.  When trying to log into my Samsung account in it , I keep getting error 403: Sorry, the resource you want to access is forbidden, so this request has been refused.  If you have any questions please contact the administrator.  WIPV2nullnull_1669998338088_99999-4660062799.999

Any help?

 

 

 

 

 

 

 
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand your frustration with not being able to log into the Smart Things on your iPhone 11. I would recommend reaching out directly to our SmartThings support team for assistance at 866-813-2404, or via email at support@smartthings.com.