Original topic:

Galaxy enhance crashes

(Topic created: 04-13-2024 07:13 PM)
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Lopesrij
Cosmic Ray
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Samsung Apps and Services
Galaxy enhance crashes when I try to increase the resolution of a picture... 

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VerbumVeritum
Galactic Samsung Care Ambassador
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Samsung Apps and Services
I noticed others have been experiencing this behavior. It appears to be a bug that happened after the 6.1 update. For now, what you can do is file an Error report about this in the Support tab of the Members app under Send feedback. Be sure that you try to increase the resolution of a picture before submitting your report with your system logs. You can also leave a review on the Galaxy Enhance-X app page. Both these message will directly reach the developers. Since this isn't an isolated occurrence, hopefully a patch will be issued sooner rather than later.

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Lopesrij
Cosmic Ray
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Samsung Apps and Services
All pictures and resolutions, I have a s23 ultra
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VerbumVeritum
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services
I noticed others have been experiencing this behavior. It appears to be a bug that happened after the 6.1 update. For now, what you can do is file an Error report about this in the Support tab of the Members app under Send feedback. Be sure that you try to increase the resolution of a picture before submitting your report with your system logs. You can also leave a review on the Galaxy Enhance-X app page. Both these message will directly reach the developers. Since this isn't an isolated occurrence, hopefully a patch will be issued sooner rather than later.
AlienInside
Galaxy
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Samsung Apps and Services
I have an S22 Ultra that also has the problem with Galaxy Enhance X crashing when trying to enlarge photos. I am on One U.I. 6.0.
AT&T S22 Ultra Phantom Black 512GB >Baseband version:S908USGS5EXE3
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