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12-29-2022 07:13 PM (Last edited 12-16-2023 08:17 PM by SamsungChelsea ) in
Samsung Apps and ServicesWont update after it tells me to
Solved! Go to Solution.
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12-29-2022 01:05 PM (Last edited 12-29-2022 01:06 PM ) in
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12-29-2022 03:25 PM in
Samsung Apps and ServicesIs anyone brave enough to do a factory reset to see if it fixes the problem?
That's what support chat said to do, but I don't want to setup all of my app accounts again.
I've already tried:
- clearing cache and data for Google Play Services and Google Play store
- wiping cache partition
- restart in safe mode
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12-29-2022 03:28 PM in
Samsung Apps and Services- Mark as New
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12-29-2022 03:30 PM in
Samsung Apps and Services- Mark as New
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12-29-2022 06:37 PM (Last edited 12-29-2022 06:39 PM ) in
Samsung Apps and ServicesI just tried uninstalling all updates for Google Play Services and then reinstalling it. This did not fix the problem.
Also, one other thing that Samsung support said to do was to reset all settings in the settings menu. This did not help either. I then restored the settings from Samsung Cloud backup.
And clearing cache and data will remove cards from GPay/Wallet.
Samsung support said to send a feedback in Samsung Members App to report the problem. If anyone wants to try that...
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12-29-2022 09:33 PM in
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12-30-2022 05:54 PM in
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12-30-2022 10:23 PM in
Samsung Apps and ServicesI wonder if the problem is if you install the one UI upgrade from October/ November first before updating the play system update, after a new purchase (I bought my a53 in November and it automatically updated one UI first) then somehow it stops accepting play system updates.
Has anyone tried writing feedback on the Samsung members app?
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12-31-2022 05:31 AM in
Samsung Apps and Services- Mark as New
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12-31-2022 06:05 AM in
Samsung Apps and ServicesI sent an error report on the Samsung members app. But it would also help if everyone else sent a report too, so that they'll actually take notice of the problem.