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Original topic:

Google play store service updates won't update

(Topic created: 12-29-2022 07:13 PM)
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irbs
Galaxy
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Samsung Apps and Services

Wont update after it tells me to 

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wp35npzdfon4jfgls
Cosmic Ray
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Samsung Apps and Services

There is an Italian thread where a user claims that the problem comes from a factory reset which will lock your device to the July 1 update since it would erase previous updates, or an upgrade from Android 12 to 13 will lock your device to whatever system update was installed before the upgrade. 

https://eu.community.samsung.com/t5/apps-servizi-mobile/non-aggiornare-google-play-system-con-apk/td...

Support said that making an error report on the Samsung Members App and sending a system log is the only way to address the issue and get a proper response. Maybe if some of you do this, they'll try to fix the problem.

Unfortunately, when I bought my new Samsung phone in November, the initialization crashed and wouldn't progress, so I had to do a factory reset, and then did an immediate upgrade, either the One UI or to 13. That was when I first noticed that I was stuck on July 1.

 

 

 

 

 
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