I received an email, saying that TD Bank and Samsung are ending their partnership. Did anyone else receive this email. I called to confirm this with TD Bank cs. They will be closing my and other user accounts. I'm upset I have 6 yrs of credit history being erased
Samsung obviously does not care about the impact closing the account will have on credit scores and their customers. I now have reason to move over to Apple
This is unacceptable! My credit history will take a hit. Never will I ever open an account/cc that is recommended by samsung or through samsung. I'm starting to think I should switch brands, too. This is just a bad joke!(i received the letter today, too)
Got the same letter, I just made a purchase Dec 1 for a galaxy book 5, they sent the letter the next day, I just opened it. So I added to my balance and payments and now I will be hit, I used affirm before but if I remember they charge finance charges and I always paid off my Samsung balances before they hit...I have other credit cards I can use but I enjoyed using my Samsung account with no finance charges... I guess it will be a long while before I buy another device
Looks like Samsung is terminating their partnership with TD Bank for a good reason. Here is the link to the article about TD Bank: https://thehill.com/business/4927394-td-bank-fines-money-laundering/amp/ Looks like Samsung didn't do their homework on TD Bank and now have no choice but to find another bank to handle the financing program. I feel like Samsung will make an official announcement with a solution in January 🤞🏾
I do understand them terminating the partnership. This has been in the news for a while about TD Bank. The fact is that ultimately we all purchased a product from Samsung and Samsung recommended using TDB. For Samsung to wait until January (supposedly) to make a statement or send a notification to customers is unacceptable. TDB has stated the accounts would be closed on December 31st. Care+ plans cancelled if not moved to another payment option. So in my opinion only, Samsung is the company that truly needs to step up with some detailed information and steps for their customers to take. If they want to retain their loyal customers that is their only option at this point.
I would agree. Samsung should've gotten ahead of this and now us as customers are left with a bunch of unanswered questions. We do have to keep in mind though that TD Bank was just used for the financing. That's why you still pay whatever debt you had with them for the services because they've already been paid for to Samsung by TD Bank on your behalf. From what I understand you will still have your Samsung Care coverage. They sent a notification out that the Care coverage will actually be getting better back in late October/early November. So they may be late explaining but haven't just left us hanging.
