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03-30-2024 12:36 PM in
Samsung Apps and Services- Mark as New
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03-30-2024 12:46 PM in
Samsung Apps and ServicesTry uninstalling the app and re installing it from the Play store
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03-30-2024 12:53 PM in
Samsung Apps and Services- Mark as New
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04-02-2024 01:35 PM in
Samsung Apps and ServicesHello, Welcome to the Community, and thank you for reaching out. We are sorry to hear that your wife is no longer able to access the Community. The Member's account is connected to her Samsung account and deleting herself from the Community may have caused a glitch with the account preventing it from syncing with the app.
Is she able to access the Support section of the Members app? Is so, we recommend submitting an error report, so the developers can look into this further. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
It may also be necessary to sign in with a different email address.
You can also try contacting the Samsung Accounts team by calling 1-855-795-0509.
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04-02-2024 02:16 PM in
Samsung Apps and Services