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Messages app crashing

(Topic created: 4 weeks ago)
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Papyrus16
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
ChuckD45
Constellation
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Samsung Apps and Services
Has anyone figured out why samsung messenger app keeps crashing all of a sudden over the past 24-48 hours. Is it a virus or something?
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MandiB
Constellation
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Samsung Apps and Services
Keeps shutting itself down when I open messages. Restart doesn't help. 
DHALLANI
Constellation
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Samsung Apps and Services

Mine is doing the exact same too. Anyone have any remedies??

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Mimi_Marie
Constellation
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Samsung Apps and Services
My boss has been texting me and I'm not able to respond. App just shuts down. I've restarted twice. My phone just had an update yesterday, too
Rue313
Asteroid
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Samsung Apps and Services
Disabled Google Meets, and that will fix the messaging app issue, but then , you won't be able to use Google Meets! Samsung needs to fix this issue ASAP! 😒
Alfrescoid
Constellation
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Samsung Apps and Services

This worked for me, thanks so much!

user5Bc9BwtKzu
Constellation
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Worked. Thank you!
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Avril1
Constellation
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Samsung Apps and Services

This worked - thank you! 

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Stormbourne
Constellation
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Samsung Apps and Services

This worked for me! Thanks alot ❤️

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Ginga1
Asteroid
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Samsung Apps and Services

Have had to do same on my a54.  Thankyou for posting. Messaging is working again now

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