Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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Kenzi00000
Constellation
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Samsung Apps and Services
Omg thank you!!!!
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1crazydame
Constellation
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I was going crazy!  Had to text my kid's school to let them know he wasn't going in and Messages app just kept crashing.  Disabling Google Meet helped for me too!  You're a lifesaver!  Thank you so much!

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userr6wQXEyRSG
Constellation
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Samsung Apps and Services
This worked for me as well! Thank you!!
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user81uIiFPXtk
Constellation
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Samsung Apps and Services
Thank you so much! This helped me. I've been troubleshooting since 0500 EST and customer service was no help. Just now can use my phone for txt three hours later.
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ablakewilliams
Constellation
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Thank you soooo much!
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slick123
Constellation
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Just did that and it worked
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Hallie23
Constellation
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Thank you!!! I wonder if I enable Meet again Samsung will continue crashing? I do use Meet!
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Mamalove1
Constellation
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Samsung Apps and Services
I use meet also. When I disable it my text work, but when I enabled meet back my text started crashing again. 😒🤦🏽‍:female_sign:SMH
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userLYZ5vE0E42
Constellation
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Samsung Apps and Services

This worked for me!! THANK YOU!!

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Members_mc6iQA9
Constellation
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Samsung Apps and Services

thank you for the hopeful tip, but unfortunately, this  did not work for me. There is not an option for "disable" on my phone (S20 Ultra), so I simply uninstalled it. Powered off my device. powered back on and it still crashes. thank you anyway and may God bless you.

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