Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
howard387
Constellation
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Samsung Apps and Services
It's working now
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GrahaMa
Constellation
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Samsung Apps and Services
Didn't fix mine. Tried to force stop on meet.
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Tinkerbellmom63
Constellation
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Samsung Apps and Services
I too can't send messages and have restarted, cleared cache etc I'm frustrated my elderly parents doesn't use FB Messenger so now I can't respond to them or anyone else.
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noraaaa
Constellation
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Samsung Apps and Services
That also happened to me but it's not storage
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Ang16
Constellation
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Samsung Apps and Services

I had same problem and did a general search where people said disabling Google Meets fixes the problem. I did so and it worked.

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Beeman61
Constellation
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Samsung Apps and Services

I stopped my Google Meets and it is working for me now. Thanks!

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dynagirl
Cosmic Ray
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Samsung Apps and Services
So of us do not have Google meets??? So what is SMS doing to fix others text messenger on our phone [ Not Facebook messenger]
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Pixie7584
Constellation
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Samsung Apps and Services
Will I be able to use Google Meet again if I disable it?
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jennyjen4328
Constellation
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Samsung Apps and Services
My Samsung message keeps closing . I restarted and powe down my phone
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Littlejohn1
Constellation
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Samsung Apps and Services
'Force stop' and Uninstall updates did the trick. Thank you.
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