Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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Moses44
Constellation
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Samsung Apps and Services
I do not have Google Meets either. Any suggestions are welcome
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GaryB82
Galactic Samsung Care Ambassador
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You need to check for an update for the Google Meet app if one is available install the update. If no update is available you need to disable Google Meet


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smexyeyez
Constellation
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Samsung Apps and Services
My massage app keeps closing 
GaryB82
Galactic Samsung Care Ambassador
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You need to Disable Google Meets and messages will start working again

Open App Drawer

search for Meets

Long Press on it and select Disable



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


smexyeyez
Constellation
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Omgosh ty so much
GaryB82
Galactic Samsung Care Ambassador
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You're welcome Happy to help if you could please like and click the 3 dots in the comment above and mark the post as solved and Thanks for being a Loyal Samsung Member 



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smi33070
Asteroid
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You can also update Google Meet now and leave it enabled. They fixed the glitch.
11235
Constellation
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Samsung Apps and Services
My text messages app keeps crashing on me
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Disable Google Meets and messages will start working again

Open App Drawer

search for Meets

Long Press on it and select Disable



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


11235
Constellation
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Samsung Apps and Services
Thanks that solved the problem
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