Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
PARTHA P AICH
Constellation
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Samsung Apps and Services

It works for me. Thanks

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userws5R0MP4hG
Constellation
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Samsung Apps and Services

Thank you!  That worked! Seems like after a phone update.  I had the other day, then this problem started.

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Members_Ql9Zjge
Constellation
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Samsung Apps and Services

Thank you Rue! I was having the issue then Samsung prompted me to update, thought that was the hotfix...nope. 

Disabling google meets somehow works. Super random and how do you stumble across that quick fix.

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Kat2954
Constellation
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Samsung Apps and Services

You are a genius!!!! Thankyou. Not sure how many timea ive reportes the issue or come on here waiting for a solution. Thankyou

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Wayward_Evan
Constellation
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Samsung Apps and Services
Worked for me as well.. feckin' weird.
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usergJFzPybgLU
Constellation
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Samsung Apps and Services
Worked thank you so much was driving me crazy.
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mGONZO2u
Cosmic Ray
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Samsung Apps and Services
As stated by many others in this support app...

UPDATE @ 319A PDT:

The temp fix is to DISABLE Google Meet and then refresh the Message app.

My texting and receiving capabilities returned to working status with this TEMPORARY fix.

Fix this Samsung, now!
userP1x7pVspJT
Constellation
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Samsung Apps and Services
Thank you for sharing
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4m3
Constellation
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Samsung Apps and Services
System update last night. No issues here.
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userP1x7pVspJT
Constellation
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Samsung Apps and Services
Disable Google Meet