JUMP TO SOLUTION Solved

Original topic:

My files has hidden all the app folders in the data folder on Android 11?

(Topic created: 12-23-2020 02:10 PM)
18291 Views
Playerhater
Cosmic Ray
Options
Samsung Apps and Services

My files has hidden all the app folders in the data folder. Please help

 
image

1 Solution


Accepted Solutions
Solution
Options
Samsung Apps and Services
On Android 11 those folders are not accessible anymore, only way you can check those files is via abd or on computer.

View solution in context

18 Replies
SHADOWGATE
Supernova
Options
Samsung Apps and Services

download RAR see if you can see them through the file explorer there

clipboard_image_1608762362564.jpg

0 Likes
Reply
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Have you attempted to wipe the system cache partition on the device since the recent update?

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight yes, them, and press the Bixby / Power key to select.
  8. When the wipe cache partition is complete, the Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.
0 Likes
Reply
Playerhater
Cosmic Ray
Options
Samsung Apps and Services
I have tried this and still no luck
Playerhater
Cosmic Ray
Options
Samsung Apps and Services
Didn't work. Still nothing
0 Likes
Reply
SHADOWGATE
Supernova
Options
Samsung Apps and Services
what's the file path you are looking under?? should be //storage/emulated/0/Android/data
0 Likes
Reply
Playerhater
Cosmic Ray
Options
Samsung Apps and Services
See

clipboard_image_1608770394988.jpg

SHADOWGATE
Supernova
Options
Samsung Apps and Services
Yep You got me??? unless it's just taking overly long to load I dont really know
0 Likes
Reply
Playerhater
Cosmic Ray
Options
Samsung Apps and Services
I hate these updates
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

I would try calling in 1-800-SAMSUNG (800-726-7864) so an agent can further assist with remote assistance to your device.

0 Likes
Reply