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Original topic:

My files has hidden all the app folders in the data folder on Android 11?

(Topic created: 12-23-2020 04:30 PM)
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Playerhater
Cosmic Ray
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Samsung Apps and Services

My files has hidden all the app folders in the data folder. Please help

 
image
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SHADOWGATE
Supernova
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Samsung Apps and Services

download RAR see if you can see them through the file explorer there

clipboard_image_1608762362564.jpg

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Have you attempted to wipe the system cache partition on the device since the recent update?

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight yes, them, and press the Bixby / Power key to select.
  8. When the wipe cache partition is complete, the Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.
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Playerhater
Cosmic Ray
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Samsung Apps and Services
I have tried this and still no luck
Playerhater
Cosmic Ray
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Samsung Apps and Services
Didn't work. Still nothing
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SHADOWGATE
Supernova
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Samsung Apps and Services
what's the file path you are looking under?? should be //storage/emulated/0/Android/data
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Playerhater
Cosmic Ray
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Samsung Apps and Services
See

clipboard_image_1608770394988.jpg

SHADOWGATE
Supernova
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Samsung Apps and Services
Yep You got me??? unless it's just taking overly long to load I dont really know
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Playerhater
Cosmic Ray
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I hate these updates
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

I would try calling in 1-800-SAMSUNG (800-726-7864) so an agent can further assist with remote assistance to your device.

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