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14 hours ago in
Samsung Apps and ServicesI have now spent 2 weeks talking to a load of different departments to no avail, the reason for my frustration, I have enough reward points to purchase a set of BUD3 with only having Ā£2 to actually pay, however, after trying Visa, Debit, Mastcard & Paypal to pay that Ā£2, Samsung web page comes up with the statement, Payment Unsuccessful every-time, yet when I check my accounts, it says Samsung has requested payment, not once but 3 times, yet never confirmed or took a payment from any of them, WHY, what going on.
So I have a load of reward points that I CAN'T use and an item I cant purchase, and whats worse is NO ONE and I mean NO ONE is able to resolve or give a explanation why or even allow me to purchase over the phone, so why bother buying if the rewards cant be used.
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12 hours ago in
Samsung Apps and ServicesSorry to hear that but you have reached the US community you would need to use the link below to find your community for help.
https://www.samsung.com/us/common/visitlocationsite/
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