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Nearly all devices are missing

(Topic created: 04-05-2023 12:33 PM)
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uservvEjyJAVem
Constellation
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Samsung Apps and Services
Noticed today that nearly all my devices are missing. Alexa can still control everything, but smartthings app and website show like 4 devices out of 50. 

Thanks for any tips.
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uservvEjyJAVem
Constellation
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Samsung Apps and Services
I take that back. No control from Alexa works. I've reset the hub to see if that helps, but it bothers me that devices are gone from my account too, not just the app
CritterTypeThing
Constellation
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Samsung Apps and Services
Same here. Most devices and routines are gone.
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lk7
Constellation
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Samsung Apps and Services

same for me, happened during the night sometime.   Any word on how to recover

 

 
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userBiFVcoY4lg
Constellation
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Samsung Apps and Services
Same here, all local devices are missing from the hub. Any idea how to fix?
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CritterTypeThing
Constellation
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Samsung Apps and Services
SmartThings support sent an email saying they tried to restore hubs but we may need to basically reset everything manually. Terrible.