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Penup. I can't sign in my Samsung account in penup.

(Topic created: 06-20-2024 02:50 PM)
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SamaAhhhhh
Constellation
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Samsung Apps and Services
I can't sign in my Samsung account in penup . Please help me , it's very important. The app said:Cant sign in.Try again. Later or retry. I buy and use it in china. How to solve this problem? 🙏 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.

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SamaAhhhhh
Constellation
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Samsung Apps and Services
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.

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