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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
Members_avEWPZt
Constellation
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Samsung Apps and Services

Same here.  It wont let me report the error either.  How long till a patch?

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Members_A32v0Jf
Asteroid
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Samsung Apps and Services

I also tried the steps suggested and they didn't work.  Also, when it's not working, the screen is flashing (killing battery life) and I can't hang up a call (or switch to speaker or answer an incoming call).

Raiden36
Cosmic Ray
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Samsung Apps and Services
I downloaded the Google Phone App and that seems to work for me as a replacement until the original app is patched.
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Members_A32v0Jf
Asteroid
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Samsung Apps and Services

But for me, the Samsung app is still bouncing in with crash notices (though it's no longer default).  Do you have the same problem?

 

 

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Raiden36
Cosmic Ray
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Samsung Apps and Services
I don't get those unless I use the built in phone app. Using the Google Phone App gives me no issues 😁
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Members_A32v0Jf
Asteroid
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Samsung Apps and Services

Did you do anything besides install it and make it default?  Alternatively, did you do anything to the Samsung Phone app?

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Raiden36
Cosmic Ray
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Samsung Apps and Services
Just made Google Phone my default phone dialing app and it works without any stability issues or problems 😁
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HollyD7
Asteroid
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Samsung Apps and Services
yes, I installed Google phone and made it my default, but am also still getting pop-up crash notices when calls come in. However, I am able to use the Google phone functions so I'm just going to deal with the inconvenient pop-ups until Samsung fixes the bigger problem.
Raiden36
Cosmic Ray
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Samsung Apps and Services
Yes ma'am. I get those same pop ups as well when launching that app but seems to work without any issues other than that pop up 😁
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userIuQDOKLOf6
Constellation
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Samsung Apps and Services

I have the same issue. Its frustrating