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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
BellaMom
Constellation
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Samsung Apps and Services
100% right!!
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Ty_S22
Astronaut
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Samsung Apps and Services
Google phone app also acts like the default app in my case. No control when adter placing or receiving a call. I doubt AT&T is open to replacing a bunch of people's SIM cards because an update is causing issues. Samsung needs to fix this ASAP!
solongdelong
Asteroid
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Samsung Apps and Services

This worked for me! I have a physical SIM card and converted it to an eSIM.

Go to settings > connections > SIM manager > click on SIM card > convert to eSIM. 

Immediately tried a phone call and it worked perfectly! Hope this helps!

 

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user1LCYhKa5wo
Asteroid
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Samsung Apps and Services

Tried, cannot even get e-sim. Will not download through ATT. Cannot transfer from another device. 

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Members_GpvXwxA
Astronaut
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Samsung Apps and Services

I took my phone down to my local AT&T store yesterday and had them replace the SIM card. The issue remains. 

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LM08
Astronaut
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Samsung Apps and Services

Any ideas for me? My phone screen keep turn off and up but mostly off. When it dose turn on i cant get past the lock screen and then there it gose again off.

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text1
Cosmic Ray
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Samsung Apps and Services
https://www.reddit.com/r/samsung/s/nJM695oNjG

This issue exists for every AT&T S22 ultra phone
mwilkie
Astronaut
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Samsung Apps and Services
That explains why my husband and daughters phone works after the update & mine is FUBAR!
Members_73GuI1N
Constellation
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Samsung Apps and Services

Mine is S22+. Its the same issue.

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HelpS22
Astronaut
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Samsung Apps and Services
S22 as well. May have to wait for update.
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