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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
Kandan
Constellation
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Samsung Apps and Services

I am also facing the same issue, unable to see who is calling are whom we are calling.

Mani

userwmYzyoBSwu
Constellation
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Samsung Apps and Services
my s22 ultra is experiencing the same problem. since the 6.0 update, the phone screen keeps flashing and freezing
userSHWdNg49o5
Constellation
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Samsung Apps and Services
Samsung needs to put out an update that fixes the issue their update caused!!!!
tschum
Constellation
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Samsung Apps and Services
Same issue, can't see calls or answer and hang-up. Please fix soon. Very frustrating and I need to answer calls for work
Alienburrito
Cosmic Ray
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Samsung Apps and Services
Update - restarted my phone and it's working now.
userZDS1JsAG3M
Constellation
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Samsung Apps and Services
I notics Samsung hasnt even posted a message about this issue, and a fix. Silence. Nothing from Samsung. I wonder why.....
HollyD7
Asteroid
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Samsung Apps and Services
My Phone App is working again by following the steps below:

1. Uninstall the Secure Folder Steps: Settings-->Security and privacy-->More security settings-->Secure folder-->More settings--> Uninstall

2. Uninstall AT&T Call Protect

3. Shut down the phone and reboot in recovery mode (power button and volume up at the same time)

4. Scroll down and Wipe Cache

5. Scroll to end and Repair Apps
selz
Cosmic Ray
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Samsung Apps and Services
If you got an update notice today and hesitated on installing - it fixed the phone issue some of us have had all week since the One UI 6 update. Yay!
OoYORIoO
Sun
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Samsung Apps and Services
@selz Glad to hear that it's working well for you now!
OldGee0
Constellation
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Samsung Apps and Services
I don't even have the new ui not to talk of an update. "22 ultra/att"