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Phone gallery is laggy when scrolling

(Topic created: 01-12-2023 07:34 AM)
quacc
Astronaut
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Samsung Apps and Services
I figured out why its acting laggy and thats because its trying to load all the images then it will scroll down, before you would scroll and then the images would load making it alot smoother. Is there any sort of setting to change this?
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7 Replies
Puti
Comet
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Samsung Apps and Services
How much storage do you have left? Sometimes when a phone storage is almost full, it will start to lag and slow down
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quacc
Astronaut
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Samsung Apps and Services
20% most of its just system files
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quacc
Astronaut
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However i told you why this is laggig its for a different reason because if i open up gallery in another app like discord then it scrolls fine so its not storage
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Puti
Comet
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Samsung Apps and Services
You did not mention that at all in this post
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quacc
Astronaut
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I literally said its lagging because its loading before it scrolls and that it used to scroll then load
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Puti
Comet
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Samsung Apps and Services
Also, have you updated gallery in the galaxy store?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, We understand how frustrating lag can be when accessing the Gallery. There is not an option to change the way the Gallery loads the photos. Here is an article that provides available options for using the Gallery, as well as the Gallery Settings. https://www.samsung.com/us/support/answer/ANS00079026/

We suggest clearing the app cache of the Gallery to help with the lag. https://www.samsung.com/us/support/answer/ANS00077611/

You can also try clearing the cache partition of the phone and repairing the apps in the recovery menu. 

To get to recovery mode: 
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously 
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET) 
- Use power button to select. 
- Run the repair apps option and your device will restart. 
If you continue to experience lag, we recommend recreating the issue and submitting an error report. Gallery>Settings>Contact Us>Error Reports.
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