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Original topic:

Play Store app not loading and referring to my Gmail account

(Topic created: 08-04-2024 09:29 PM)
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rere1
Constellation
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Samsung Apps and Services

My Play Store keep saying.I have to go to my Gmail account.And it will not work so how can I get it to work?Cause?I forgot my password.Emma email address

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LongHiker
Galactic Samsung Care Ambassador
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Samsung Apps and Services

@rere1 You would need to contact Google about resetting your account password. 

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meself
Honored Contributor
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Samsung Apps and Services
You would need to reset your password
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Samsung Apps and Services

@rere1 You would need to contact Google about resetting your account password. 

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jade101
Nebula
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Samsung Apps and Services
No you don't you can just go into the account and security and tap change password i did it many times
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