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4 weeks ago in
Samsung Apps and ServicesHi all, I found an old smart switch backup from a phone from years ago that I'm trying to restore as it contains messages from friends and family I thought long gone.
I downloaded the latest version of Smart Switch, and backed up my current S24 Galaxy phone, just in case anything went wrong. When I try to restore the old backup, it tells me there is nothing there to backup. When I browse through the folders (the old one has a similar folder structure to the current one),
I can see a lot of the file extensions are different. For example, in the main folder, the recent backup uses 'SmartSwitchBackup.json', whereas the older version is a '.bk'. Same goes for Messages - Current backup is 'Message.smem' whereas the older one is 'sms_restore.bk'.
Any help on how I can restore this old backup? Thanks
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4 weeks ago in
Samsung Apps and ServicesThe old backup I found is on my computer.
I've been trying to restore it onto my current S24's internal memory; there is no SD card in the phone.
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4 weeks ago in
Samsung Apps and ServicesThanks, I've copied the backup from my PC to a flash drive, then connected it to my S24 with a USB-C adapter. However, using Smart Switch on the phone, it says no backup found.