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Samsung Health - Cannot create private challenge

(Topic created: 2 weeks ago)
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Hadrk
Constellation
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Samsung Apps and Services

Hello,

when going in the “Together” tab, and clicking on “+Challenges”, I only have the option of joining Global challenges.

would anyone know how to do create private challenge instead?

I Hal ready have 1 friend on my profile and would like to do the most steps next year

 

thanks

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello Hadrk, Welcome to the Community. We know it is disappointing to not be able to create a private challenge with your personal contacts.

Which version of the Health app do you have? (We are showing Version 6.28.5.005 on the S24 Ultra) Be sure the app is fully updated.

Try clearing the app cache: https://www.samsung.com/us/support/answer/ANS10001372/

This link provides steps for creating the challenge: https://www.samsung.com/us/support/answer/ANS10001382/

If you are unable to complete the steps, please submit an error report to provide the data to the developers. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

We also recommend reaching out to the Samsung Health Team by calling 1-855-795-0509.

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello Hadrk, Welcome to the Community. We know it is disappointing to not be able to create a private challenge with your personal contacts.

Which version of the Health app do you have? (We are showing Version 6.28.5.005 on the S24 Ultra) Be sure the app is fully updated.

Try clearing the app cache: https://www.samsung.com/us/support/answer/ANS10001372/

This link provides steps for creating the challenge: https://www.samsung.com/us/support/answer/ANS10001382/

If you are unable to complete the steps, please submit an error report to provide the data to the developers. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

We also recommend reaching out to the Samsung Health Team by calling 1-855-795-0509.

 

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