I recently purchased an A&D UC-352BLE Scale since it was listed in the Accessories listing as compatible with the Samsung Health app, but I am unable to register it in the app. I started the Pairing process on the scale and clicked the "Register" menu item in the app, but it eventually times out with the error "No accessories detected". I am able to pair the Scale in the A&D Medical Connect app without any problems, so I don't think it's an issue with the Scale. I have restarted the phone and tried to register the Scale in the app several times, without any success.
Has anyone been able to register the UC-352BLE Scale successfully in Samsung Health?
Hello @Members_dDqn7oR and Dan W, welcome to the Community, and thank you for reaching out. Due to the scale being a third-party product, compatibility cannot be guaranteed. It is best to reach out to the makers of the scale for further assistance.
I have discovered this exact same problem. I cannot seem to register the UC-352BLE with Samsung Health. Please let us know if this is intentional or whether we're doing something wrong. Following the instructions in the Samsung Health app do not work.
Hello @Members_dDqn7oR and Dan W, welcome to the Community, and thank you for reaching out. Due to the scale being a third-party product, compatibility cannot be guaranteed. It is best to reach out to the makers of the scale for further assistance.
