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Monday in
Samsung Apps and ServicesHi Support,
I've been running into an issue with Samsung Health not pulling data from Health Connect. I'm trying to retrieve the data written by UltraHuman but it never reflects on Samsung Health. I found a small workaround using Google Fit and a Third Party app Health Sync to sync the data to the App but there is an issue with Google Fit reading this automatically and I have to open that app for it to pull the Data from Health Connect.
I have tried to remove permissions in entirety, restart my phone, and then return them but that didn't fix it. I then tried to clear data and cache and restore Health Connect but that still failed. Finally, I even tried to Uninstall and reinstall the Samsung Health app and reconnect Health Connect and it still only writes to Health Connect and never tries to read from it.
I am unsure how to resolve this issue because I would like this data to be automatically be synced to Samsung Health, any help or advice would be useful.
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Monday in
Samsung Apps and ServicesHello, Welcome to the Community. We understand the frustration of Samsung Health not reading the data from the Health Connect app.
Have you tried the steps in this thread? https://us.community.samsung.com/t5/Galaxy-Watch/NOT-WORKING-Health-Connect-To-Samsung-Health-Sync/m...
We recommend reaching out to the Samsung Health team directly by calling 1-855-795-0509 for additional assistance.
You can also submit feedback directly to Samsung, and provide data logs from your devices using these steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
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